Reverse a posted AR Payment
Solution ID = KB-59
Goal : Reverse a posted AR Payment
Module : SLACCT
Fact 1 : Progress
Fact 2 : SQL
Database : Progress, SQL
Fix
To reverse a posted AR payment:
1. Enter a negative AR payment for the customer with the same check # (you will need to add a 1 or zero to the end of the original check number as SyteLine will see that this check has already been used for this customer).
2. Next, distribute the negative amount to the invoices that were originally paid.
3. Open to AR Payment Posting (or AR Wire Posting) and select this payment and post.
**Note: If the original payment was distributed as an open payment to the customer's AR, then you will distribute the negative the same way. Next, create a 0.00 dollar invoice and post it to the customer's AR and then reapply the open postive payment to the 0.00 dollar invoice and then reapply the open negative payment to the 0.00 invoice and then post the payments to make them wash out to zero on the customer's AR.
