How to Write Off small outstanding balances in AR against either “Discounts” or “Allowances”



Solution ID = KB-253

Goal : How to Write Off small outstanding balances in AR against either "Discounts" or "Allowances"

Version = All Version

Module : SLACCT

Fact : AR

Database : Progress, SQL

Fix

How to Write Off small outstanding balances in AR against either "Discounts" or "Allowances"

When you wish to write off small outstanding balances on customer invoices to either "Discounts" or "Allowances", the best solution is to create a zero dollar check for the customer.   The steps to perform this process is as follows:

1.  Create payment record for customer at zero dollars
2.  On the payment distribution screen, add a record for each invoice that needs to be cleared
     Change the Dist Amount = 0
     Enter the remaining amount due in either "Discount" field or "Allowance" field
3.  Post customer payment

Note:  You can also override the account number designated for Discounts or Allowance if needed

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