AR Wire payment will not post
Solution ID = KB-255
Goal : AR Wire payment will not post. (0) payments posted. (1) payment contained errors. No error messages in the grid against payment
Version = Syteline7.XX.XX
Module : SLACCT
Fact : AR
Database : SQL
Cause
During the create and distribution stage the user may have received the warning message that
AR transaction that has [customer: xxx] and [bank code:xx] and [check no.: xxx] and [Receipt date xxx] and [invoice:xxxx]
[Add] will continue. Click OK and continue with the payment
This is if the wire number entered is duplicated with the same receipt date.
No warning message
This is because the wire number is duplicated but with a different receipt date.
Fix
| AR Wire payment will not post |
| Delete the payment record and re-enter with a different wire reference number |