Applying payments and open credits using the ‘Quick’ Option
| Applying payments and open credits using the ‘Quick’ Option |
| Canceling a payment allocation in Quick before posting. |
| You have applied payments to invoices and possibly open credits. Hit ‘Apply’ You then decide to cancel the payment. You select deselect all and cancel the payment. |
| In the detail transactions screen the open credits have been allocated against invoices seemingly randomly. |
Solution ID = KB-264
Version = Syteline7.XX.XX
Module : SLACCT
Database : Progress, SQL
Cause
You are expecting the re-application to be cancelled when you delete the payment.
What happens is that when you use Quick Payment Application to apply Open Credits to the Invoices the posting is done when you hit Apply button (this is the reason you see data in A/R Posted Transactions Detail form after you hit apply). You cannot revert this re-application by deleting the payment.The system will attempt to apply open credits to available invoices.
